Social Security suspends Eugene credit management firm

Social Security suspends Eugene credit management firm »Play Video
Letter from Social Security to Emmanuel Credit Management

EUGENE, Ore. - David Finch said his company has done no wrong. 

"Oh, I'm very angry at this thing," said the director of Emmanuel Credit Management.

The company got word last Friday from the Social Security Administration that it had lost legal standing to make rent, utility and other payments for 102 senior and disabled clients who receive Social Security payments.

"They've already suspended all the payments to the clients," Finch said.

Social Security claims Emmanuel Credit has made mistakes in handling funds and keeping records.

Among the allegations: records not kept to track individual funds, lack of overall receipts, and receipts not kept on expenses paid for clients.

The last point frustrates Finch.

"We can't do that, it's illegal - not to the Social Security benefits but to the state of Oregon, so we don't do it anyway," he said.

KVAL News tried to reach the Social Security Administration for comment.

The Eugene office would not comment and referred KVAL News to the Portland regional office.

They referred KVAL News to Seattle.

As of Tuesday evening, calls to the Seattle office had not been returned.

Meanwhile, Emmanuel's clients said their benefits are in limbo.

"I think it's unconscionable of Social Security to do that, to put people in that position," said client Kevin Lamb.

"I have absolutely no faith in the Social Security Administration," said client Nancy Stockwell, "but I believe in these people. Emmanuel Credit are ethical people."

Finch speculates the trouble could be a complaint from a disgrunted client.

"After 7 years of doing this without any problems, suddenly we're the baddest guys in town?" he said. "It makes no sense."