Oregon getting money from DirecTV due to settlement
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SALEM, Ore. -- Oregon Attorney General John Kroger announced on Wednesday, a $13.25 million multi-state agreement with DirecTV.
The settlement resolves allegations that the company was committing deceptive, unfair and unlawful sales practices.
Oregon was one of several states to take on the satellite TV provider.
The main problems were with the company's sales and advertising tactics, including cash back and rebate offers.
According to Kroger, telecommunications companies consistently rank #1 on the Department of Justice's Top 10 Consumer Complaints List.
DirecTV is one of the single largest generators of consumer complaints, with over 1,000 filed with the Oregon Department of Justice since 1996.
Oregon will receive $605,000, part of which will be used to cover the costs of the investigation.
DirecTV must now also make significant changes to its business practices, including more transparent terms and conditions.
The telecommunications giant will also pay restitution to certain consumers with unresolved complaints that were filed after the start of 2007. Those consumers will be notified by DirecTV.
